Terms & Privacy

Conditions of Use Welcome to Coursentia, a unique virtual learning community to bring to Africa, real-world skills. The Coursentia website and service including (without limitation) all websites, mobile applications and other interactive properties through which the service is delivered (collectively, the “Service”) are owned, operated and distributed by Coursentia, a UK enterprise (referred to in these Terms and Conditions as “Coursentia” or “we” and through similar words such as “us,” “our,” etc.). By accessing any part of the Service, you are agreeing to the terms and conditions described below (these “Terms and Conditions”), the terms and conditions of our privacy policy (the “Privacy Policy”) and any other legal notices published by us on the Service (collectively, the “Regulating Documents”). If you do not agree to any of these terms, you should not use the Service. These Terms and Conditions apply to all users, including both users who are simply viewing content available via the Service and users who have registered as members of Coursentia. What we collect: We may, at our sole discretion, modify these Terms and Conditions at any time. By accessing the Service at any time after such modifications, you are agreeing to such modifications. These Terms and Conditions were last modified as of 31 October 2019. Description of Service Coursentia allows students to enrol into virtual courses, network with students in groups and forums and connect with their instructor. The courses are those that they are interested in taking, and allows instructors to find students interested in taking their courses. We reserve the right to refuse to provide the Service to any person for any reason and/or to discontinue the Service in whole or in part at any time, with or without prior notice. Creating your Account Creating your account You need an account for most activities on our platform, and in some cases, separate accounts. Keep your password somewhere safe, because you’re solely responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Admin Team . You must have reached the age of consent for online services in your country to use Coursentia. You need an account (or on some occasion, separate accounts) for most activities on Coursentia, including to purchase and enrol in a course or to attend a webinar or summit. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the demise of a user, the account of that user will be closed. If you share your account login credential with someone else, you are responsible for what happens with your account and Coursentia will not intervene in disputes between users including students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting our Admin Team. We may request some information from you to confirm that you are indeed the owner of your account. Students and instructors must be at least 18 years of age to create an account on Coursentia and use the Services. If you are younger than the required age, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enrol in courses that are appropriate for you. If we discover that you have created an account and you are younger than the required age for consent to use online services (for example, 13 in the EU), we will terminate your account. Under our Instructor Agreement, you may be requested to verify your identity before you are authorised to submit a course for publication on Coursentia. You can terminate your account at any time by contacting our Admin Team. Check our Privacy Policy to see what happens when you terminate your account. Course Enrolment and Access When you enrol in a course on Coursentia, you get a license from us to view it via the Coursentia Services and no other use. Do not try to transfer or resell courses in any way. We grant you an indefinite access license, except when we must disable and/or modify the course because of administrative, legal or policy reasons. Under our Instructor Agreement, when instructors publish a course on Coursentia, they grant Coursentia a license to offer a license to the course to students. This means that we have the right to sublicense the course to the students who enrol in the course. As a student, when you enrol in a course, whether it is a free or paid course, you are getting from Coursentia a license to view the course via the Coursentia platform and Services, and Coursentia is your licensor. Courses are licensed, and not sold, to you. This license does not give you any right to resell the course in any manner (including by sharing account information with a purchaser or illegally downloading the course and sharing it on third-party sites). In legal, more complete terms, Coursentia grants you (as a student) a limited, non-exclusive, non-transferable license to access and view the courses and associated content for which you have paid all required fees, solely for your personal, non- commercial, educational purposes through the Services, in accordance with our Terms and any conditions or restrictions associated with a particular courses or feature of our Services. All other uses are expressly prohibited. You may not reproduce, redistribute, transmit, assign, sell, broadcast, rent, share, lend, modify, adapt, edit, create derivative works of, sublicense, or otherwise transfer or use any course unless we give you explicit permission to do so in a written agreement signed by a Coursentia authorised staff. This also applies to content you can access via any of our APIs. We generally give an indefinite access license to our students when they enrol in a course. However, we reserve the right to revoke any license to access and use courses at any point in time in the event where we decide or are obligated to disable access to a course due to administrative, legal or policy reasons, for example, if the course you enrolled in is the object of a copyright complaint, or if we determine its content violates our Trust & Safety Guidelines. The lifetime access is not applicable to add-on features and services associated with being a student, for example access to the learning forums, groups, social feed, or webinars and summit, and an instructor may decide at any time to no longer provide teaching assistance or Q&A services in association with a course. To be clear, the indefinite access is to the course content itself but not to the instructor. Instructors may not grant licenses to their courses to student directly and any such direct license shall be null and void and a violation of these Terms. Privacy Policy Thank you for joining arguably Africa’s most interactive online learning marketplace. We at Coursentia (“Coursentia”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Udemy website or related services (the “Services”). By using the Services, you agree to the terms of this Privacy Policy. You should not use the Services if you do not agree with this Privacy Policy or any other agreement that governs your use of the Services. The data we get We collect certain data from you directly, like information you enter yourself, data about your participation in courses, and data from third-party platforms you connect with Coursentia. We also collect some data automatically, like information about your device and what parts of our Services you interact with or spend time using. Data you provide to us We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect. When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including: Account data – In order to use certain features (like enrolling in a course), you need to create a user account which could be during purchase of the course. When you create or update your account, we collect and store the data you provide, like your email address, password, gender, organisation you belong to, username. Profile data – You can also choose to provide profile information like a photo, bio, website link, social media profiles, or other data. Your Profile Data may be publicly viewable by Coursentia members. Shared content – Several parts of the Services let you interact with other users or share content publicly, including by posting questions on a forum page or group wall, asking or answering questions, sending messages to students or instructors, or posting photos or other work you upload. Such shared content may be publicly viewable by others depending on where it is posted. Course data – When you enrol in and take courses, we collect certain data including which courses, assignments and quizzes you’ve started and completed; your exchanges with instructors, teaching assistants, and other students; and essays, answers to questions, and other items submitted to satisfy course requirements. Your payment data as a student – If you make purchases, we collect certain data about your purchase (such as your name and nationality) as necessary to process your order. You must provide certain payment and billing data directly to our payment processing company, including your name and credit card information. For security, Coursentia does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data. Instructor payment data – If you are an instructor, you will need to provide details of your bank account via our dedicated instructor application portal, or other payment account details include proof of identity, to the Services to receive payments. When you link a payment account, we collect and use certain information, including your payment account email address, physical address, email address or other data necessary for us to send payments to your account. In order to comply with applicable laws, we also work with trusted third parties who collect tax information as legally required. This tax information may include residency information, biographical information, and other personal information necessary for taxation purposes. For security, Coursentia does not collect or store sensitive bank account information. The collection, use, and disclosure of your payment, billing, and taxation data is subject to the privacy policy and other terms of your payment account provider. Data from third-party services – We may obtain certain information through your social media or other online accounts if they are connected to your Coursentia account. If you login to Coursentia via Facebook or another third-party platform or service, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, account ID number, login email address, location, physical location of your access devices, gender, birthday, and list of friends or contacts. Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us. If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party. Support and communication – If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you like your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. Data we collect through automated means When you access the Services (including browsing courses), we collect certain data by automated means, including: Technical data about your computer or device, like your IP address, device type, operating system type and version, unique device identifiers, browser, browser language, domain and other systems data, and platform types (“System Data”). Usage statistics about your interactions with the Services, including courses accessed, time spent on pages or the Service, pages visited, features used, your search queries, click data, groups and forum participation, and other data regarding your use of the Services (“Usage Data”). An approximate geographic location, including information like country, city, and geographic coordinates, calculated based on your IP address. Who we share data with We share certain data about you with instructors, other students, companies performing services for us, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent. Our children policy We recognise the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use Coursentia. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it. Parents who believe that Coursentia may have collected personal data from a child under those ages can submit a request that it be removed to [email protected] Cookie Policy

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